COPS Policies
COPS Policies

Website privacy and cookies policy

Key details

COPS is registered as a Data Controller with the Information Commissioner’s Office. We treat all personal data that we collect, store and use in accordance with the Data Protection Act.

This website privacy and cookies policy describes how Care of Police Survivors (COPS) protects and makes use of the information you give to the charity when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this policy.

If you have any questions about this policy, please email admin@ukcops.org or write to: Care of Police Survivors, Curborough Hall Farm, Watery Lane, Lichfield, Staffordshire, WS13 8ES.

How we use data we gather

We only collect information about you that:

• helps us make the website work better for you
• lets us contact you if we need to
• shows us how you are using the site, so we can keep improving it

Parts of the site may ask you for more information so that you can use services or complete transactions. You’ll always be told when this information is being collected. In many cases you’ll be asked to enter it – for example, an email address for correspondence. This information will only be used for the purposes stated.

What data we gather

We may collect the following information:

• Contact information including name, address and email address
• Your IP address and which web browser (and version) you use

Collecting this data helps us understand what you are looking from the charity, enabling us to deliver improved products and services.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
• To recognise when you return to our website. We may show you relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

The All About Cookies website has a handy guide which explains how to manage your cookies: http://www.allaboutcookies.org/manage-cookies/.


We will always hold your information securely. We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998. Payment transactions are encrypted.

The transmission of information over the internet is never completely secure. We’ll do our best to protect your personal data, but cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We use strict procedures and security features to try to prevent unauthorised access.

Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites outside the COPS domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Visitors’ rights

Under the Data Protection Act you have the right to:

• ask us not to process your personal data
• see information we hold about you
• ask for inaccurate personal data to be corrected

If you would like to speak to us about any of the above, please email admin@ukcops.org or write to Care of Police Survivors (COPS), Curborough Hall Farm, Watery Lane, Lichfield, Staffordshire, WS13 8ES.

Please contact us at the same address if you believe that information we hold about you is inaccurate and want it to be corrected.

Changes to our privacy policy

This policy is updated from time to time. The latest version is published on this page.

This website privacy and cookies policy was updated on 25th October 2017.

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